Security Supervisors Certification Program

Security Supervisors Certification Program

This program was designed to train new security supervisors and help them transition from guard to management. It contains much of the content from the Federal Canadian General Standards Board program albeit updated for today's modern workplace settings.

Specifications:

• Available Online
• Approximately 30 hours to complete
• 10 modules with resources
• Online final exam
• Printable accreditation certificate

Who should register

This an upgrade certification for existing security officers who want to achieve more within their field.

You will have 6 weeks of 24/7 online access to complete this course with a one-time extension of 3 weeks available upon request if required. 

You must complete this course within 6 months of registration.

Course Outline

Security Supervisors Course Overview and Introduction
Supervisors Course FAQs
Supervisors Course Introduction
Security Supervisors Course - Leading, Delegating & Coaching
Ethics and Professionalism
Transitioning into Frontline Leadership Roles
Delegating and Coaching
Assignments
Security Supervisors Course - Communicating for Results
Advanced Communication Skills
Effective email and text usage (Do's and Don'ts)
The term is Person in Crisis
Cognitive Impairment/Treatment and Common Misconceptions
Example
Dealing with Difficult People and Emotional Intelligence
Recap Quiz
Security Supervisors Course - Racing against the clock - Modern Time Management
Time Management
Scheduling and Schedules that Work
Recap Quiz
Assignment
Security Supervisors Course - Acclerating Performance and Developing Leadership Skills
Earning the "Buy In" in times of change
Dealing with difficulties between team members
Recap Quiz
Assignments
Security Supervisors Course - Employment Standards, Labour Laws and Contracts
Labour Relations Legislation
Occupational Health and Safety Legislation W.S.I.B.
Recap Quiz
Assignment
Use of Force and Provincial Legislation
Trespass to Property, Arrest and Removal by Force
Judgement and Decision making
Judgement and Decision making
Assignment
CCTV Cameras and Evidence
CCTV Camera's and Evidence
Security Supervisors Course - Customer Service
Leadership and Customer Service
Course Completion